Hunan Trace Health is with 20 years of experience in Health Management, we focus on health instead of diseases, and we provide a psychological and medical platform for health management. As the authorized agency of High tech medical instrument, we cooperated with Beijing 301 hospital and cooperated with both the blood institute of CAS and professor Randy Schekman, who is a Nobel Prize winner in medicine, Hunan Trace health management Co., Ltd integrates the top scientists and clinicians worldwide and 3A Chinese hospitals to build an incomparable private group for medical reserve. Our main products are medical machine, KN95 face masks, medical face masks, Nove nucleic acid reagent kit(PCR), PCR Detection System, Humidified high-flow nasal cannula oxygen ventilator OH-70C, etc. We are committed to creating a professional, medical, and precise leading brand for health management.


FAQ

Q1: What's the payment mode?

We accept payment by T/T Bank Transfer, Alibaba Trade Assurance Service, Western Union, Money Gram, Paypal, Sigue, L/C, Cash, etc.

Q2: What's the delivery time and shipping method?

Delivery time is upon your ordered product and quantity, generally, our lead time is within 1 week, if have stock we can ship immediately.

We have long-term cooperated forwarder for worldwide shipping, we can deliver your products by express, air freight or sea freight, different shipping way the cost and time are different, we will give sincere advice according to your situation and you can decide, for many countries we even have door-to-door shipping service which includes customs clearance and taxes.

Q3: What's your after-sale service?

We provide at least one year warranty for all our products (consumables exception).

If there is any fault for our products, we have well-trained and passionate after-sales engineers to help you, within the warranty period we will repair and change the fault parts for free; after warranty, we still provide lifetime technical support, if spare parts needed just charged at cost price.